{"id":30273,"date":"2024-09-01T10:15:05","date_gmt":"2024-09-01T08:15:05","guid":{"rendered":"https:\/\/cyclologistic.be\/?p=30273"},"modified":"2024-10-10T14:27:37","modified_gmt":"2024-10-10T12:27:37","slug":"the-techservices-example","status":"publish","type":"post","link":"https:\/\/cyclologistic.be\/en\/the-techservices-example\/","title":{"rendered":"TechServices Case"},"content":{"rendered":"\n
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This story highlights the challenges faced by TechServices technicians and shows how the ONO cargo bike solution has transformed the way they work, improving both their well-being and the efficiency of interventions<\/p>\n\n\n\n

Background<\/strong>
For TechServices, a company specializing in technical commissioning and troubleshooting, every workday began stressfully. Luc, one of the team\u2019s technicians, still remembers the mornings when he spent hours stuck in traffic jams.<\/p>\n\n\n\n

\u201cOur missions were simple: to repair and troubleshoot quickly for our customers in the city center. But with the constant traffic jams and the new traffic restrictions in low-emission zones, it had become a real nightmare,\u201d<\/em> says Luc.<\/p>\n\n\n\n


In addition to the traffic jams, finding a parking space close to the intervention site was impossible. The parking lots were often far away, which added to the time wasted walking with bulky tools. Stress was mounting, intervention times were getting longer, and customers were becoming impatient.<\/p>\n\n\n\n

The conflict<\/strong>
The constraints kept piling up: new ecological regulations prohibiting access to thermal vehicles, severe restrictions on parking, and growing frustration among technicians like Luc.
Each day ended in fatigue and frustration.<\/p>\n\n\n\n

“We spent more time getting around problems than solving those of our customers. We were losing efficiency, and that affected the morale of the entire team.”<\/em><\/p>\n\n\n\n

For TechServices, these difficulties seriously threatened the efficiency of operations and customer satisfaction.<\/p>\n\n\n\n

The solution<\/strong>
That’s when TechServices decided to innovate by integrating the ONO cargo bike from Onomotion, specially adapted to become a real mobile workshop. This agile and compact electric cargo bike changed everything.
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Luc still can’t believe it: “The ONO cargo bike allowed us to get around traffic jams, access low-emission zones without worry, and park where we couldn’t even dream of parking a traditional vehicle.”<\/em><\/p>\n\n\n\n

With the ONO, Luc could easily navigate narrow streets, park in front of the customer\u2019s address, and transport all the necessary equipment directly onto the cargo bike, which served as a mobile workshop.
No more going back to the van to get a forgotten tool. Everything was within reach. And thanks to its autonomy and flexibility, Luc could complete several interventions in one day, where he had previously barely done two.<\/p>\n\n\n\n

Result<\/strong>s
In the space of a few weeks, TechServices saw a significant improvement in its productivity. Interventions in the city center became much more fluid. Time wasted looking for parking spaces or avoiding traffic jams was reduced to zero.<\/p>\n\n\n\n

\u201cOur technicians are less stressed, more efficient, and most importantly, our customers are delighted,\u201d<\/em> explains TechServices\u2019 operations director. \u201cWe were able to increase the number of daily interventions, while reducing our carbon footprint. It\u2019s a real transformation.\u201d<\/em><\/p>\n\n\n\n


The ONO cargo bike is not just a means of transport: it is a mobile workshop that can transport all the necessary equipment, with direct access to the most difficult to access areas
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Conclusion<\/strong>
By adopting the ONO cargo bike from Onomotion, TechServices has not only solved its logistical problems in the city center, but has also transformed its operations. Technicians, like Luc, are now more relaxed, more productive, and customer satisfaction has never been higher.<\/p>\n\n\n\n

“Thanks to this innovation, we can focus on what we do best: solving our customers’ technical problems quickly and efficiently.”<\/em>
<\/p>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

This story highlights the challenges faced by TechServices technicians and shows how the ONO cargo bike solution has transformed the 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